The general conditions of sale detailed below apply to all product orders on the www.readloop.fr site, edited by the SEMINOLES company.
Therefore, the act of placing an Order requires complete prior acceptance without reserve of these conditions of sale by the Buyer, by clicking on the "I have read and accept the general conditions of sale" button.
SEMINOLES is a simplified joint-stock company whose head office is located at 101, Rue de Sèvres -75006 PARIS, listed in the Paris Trade and Business Registry under the number 801 124 421, intra-community VAT FR 07 801 124 421,
Tel: 01 73 71 58 37,
email: firstname.lastname@example.org. Director of Publication: Laurent Amar – email@example.com
This site is normally accessible to users at any time. An interruption for technical maintenance purposes can nonetheless be decided upon by SEMINOLES S.A.S., who will make every effort to communicate to users, in advance, the date and time of this intervention.
To place an order, the Buyer selects the Product(s) that he wishes to order, and clicks the "add to cart" button;
S/he then creates an account or connects to his personal space;
To place an order, the Buyer is invited to create an account (a personal space).
To do this, the Buyer must register by filling in the form proposed at the time of purchase, agreeing to provide truthful and correct information regarding civil status and contact details, particularly a valid email address.
The Buyer is responsible for updating the information provided. It is specified that users can modify this information by logging into their account.
To access their personal space and order history, the Buyer must log in using the strictly personal username and password sent to them following registration. As such, the Buyer will refrain from any disclosure of this information. Otherwise, s/he will have sole responsibility for the use made of it.
The Buyer may also request to be unsubscribed by visiting the relevant page on his personal account or by sending an email to: firstname.lastname@example.org. This will be effective within a reasonable delay.
In case of non-adherence to the general conditions of sale and/or use, the website www.readloop.fr will have the option of suspending or even terminating a Buyer account after an electronically transmitted formal notice with no effect.
Account deletion, for any reason, results in the pure and simple deletion of all the Buyer's personal information.
Any event resulting from a case of force majeure which causes the site or server to malfunction, with the exception of any interruption or modification for maintenance purposes, does not engage the responsibility of the Seller.
The Buyer then indicates the delivery and billing addresses.
S/he chooses the shipping option.
S/he accepts these general terms of sale by checking the box provided for this purpose.
An order summary appears. Here, the Buyer can see the order details and price, and has the possibility to make corrections.
Once this information has been approved, the order will be considered final and payment will be required from the Buyer using the agreed methods.
SEMINOLES shall confirm each Buyer's order and its dispatch by email. The Buyer can track the order's progress on the site.
Product offers are valid as long as they are visible on the site, within the limit of available stock.
The sale will be considered as final only after full payment of the price. It is the Buyer's responsibility to verify the order's accuracy and to report any errors immediately.
Any order made on the www.readloop.fr site constitutes the conclusion of a contract entered into remotely by the Buyer and Seller.
The Seller reserves the right to cancel or refuse any order made by a Buyer with whom there exists a dispute regarding payment of a previous order.
Products are furnished at the current price displayed on the www.readloop.fr site, at the time the order is registered by the Seller.
Prices are in Euros, excluding taxes and including taxes and VAT.
The prices take into account any eventual reductions agreed to by the Seller on the www.readloop.fr site.
These prices are firm and not subject to revision during their period of validity.
Prices do not include processing fees, shipping, transportation, and delivery, which are additional costs, charged according to the conditions indicated on the site and calculated before placing the order.
The payment required from the Buyer is the total amount of purchase including these costs. An invoice is drawn up by the Seller and provided to the Buyer upon delivery of the Products ordered.
The price is paid through secure payment methods, according to the following modalities: payment by credit card or payment via Paypal.
The price must be paid in full, by the Buyer, on the day of the order.
Payment data is exchanged in encrypted mode through the protocol defined by the authorized payment service provider for banking transactions carried out on the www.readloop.fr site. Payments made by the Buyer shall be considered as final only after actual collection of the sums owed by the Seller.
The Seller is not obliged to proceed with delivery of Products ordered by the Buyer if the latter does not pay the total price under the conditions indicated above.
Products ordered by the Buyer will be shipped to France or the following regions:
|Shipping zones||Order amount||Shipping costs||Transportation mode||Shipping time|
|Zone A (Metropolitan France)||< 90 €||Free Shipping||La Poste||2 to 5 business days|
|Zone A (Metropolitan France)||> 90 €||Free Shipping||La Poste||2 to 5 business days|
|Zone B (Italy, United Kingdom, Belgium, The Nederlands, Luxembourg, Germany, Spain, Greece, Ireland, Andorra, Monaco)||< 90 €||15 €||Express||2 to 7 business days|
|Zone B (Italy, United Kingdom, Belgium, The Nederlands, Luxembourg, Germany, Spain, Greece, Ireland, Andorra, Monaco)||> 90 €||Free Shipping||Express||2 to 7 business days|
|Zone C (Austria, Poland, Portugal, Czech Republic, Sweden, Denmark, Romania, Slovakia, Croatia, Guernesey, Jersey, Latvia, Liechtenstein, Lithuania, Hungary, Moldava, Montengro, Morocco, Slovenia, Tunisia, Albania, Bosnia and Herzegovina, Bulgaria)||< 90 €||18 €||Express||2 to 7 business days|
|Zone C (Austria, Poland, Portugal, Czech Republic, Sweden, Denmark, Romania, Slovakia, Croatia, Guernesey, Jersey, Latvia, Liechtenstein, Lithuania, Hungary, Moldava, Montengro, Morocco, Slovenia, Tunisia, Albania, Bosnia and Herzegovina, Bulgaria)||> 90 €||Free Shipping||Express||2 to 7 business days|
|Zone D (Finland, Japan, Switzerland, Norway, lsrael, South Africa, Algeria, Armenia, Cyprus, Estonia, Georgia, Iceland, Lebanon, Malta, Serbia)||< 120 €||20 €||Express||2 to 7 business days|
|Zone D (Finland, Japan, Switzerland, Norway, lsrael, South Africa, Algeria, Armenia, Cyprus, Estonia, Georgia, Iceland, Lebanon, Malta, Serbia)||> 120 €||Free Shipping||Express||2 to 7 business days|
|Zone E (United States of America, Canada, Australia, Singapore, New Zealand, South Korea, Argentina, Bolivia, Egypt, Ghana, India, Mexico, Russia, Turkey, Ukraine)||< 120 €||22 €||Express||2 to 7 business days|
|Zone E (United States of America, Canada, Australia, Singapore, New Zealand, South Korea, Argentina, Bolivia, Egypt, Ghana, India, Mexico, Russia, Turkey, Ukraine)||> 120 €||Free Shipping||Express||2 to 7 business days|
|Zone F (Other countries)||< 150 €||30 €||Express||2 to 7 business days|
|Zone F (Other countries)||> 150 €||Free Shipping||Express||2 to 7 business days|
|Zone G (Mauritius, Guadeloupe, Martinique, Mayotte, Réunion, Saint-Martin, Saint Pierre-et-Miquelon, French Guyana)||< 120 €||25 €||Express||2 to 7 business days|
|Zone G (Mauritius, Guadeloupe, Martinique, Mayotte, Réunion, Saint-Martin, Saint Pierre-et-Miquelon, French Guyana)||> 120 €||Free Shipping||Express||2 to 7 business days|
|Zone H (Haïti, New Caledonia, Saint-Barthélemy, French Polynesia)||< 150 €||32 €||Express||2 to 7 business days|
|Zone H (Haïti, New Caledonia, Saint-Barthélemy, French Polynesia)||> 150 €||Free Shipping||Express||2 to 7 business days|
The Seller commits to making every effort to ship the products ordered by the Buyer within the above-mentioned delays. However, these delays are provided only as a guide.
Deliveries will arrive within a maximum delay of thirty days following confirmation of the order and its payment.
Delivery consists of the transfer of physical possession or control of the Product to the Buyer. Except for special cases or nonavailability of one or several Products, the Products ordered will be shipped according to availability of stock.
If the ordered Products are not delivered by the suggested delivery date, or by default, not delivered within thirty days after the conclusion of the contract for any reason other than force majeure or fault of the Buyer, the sale may be terminated at the Buyer's written request under the conditions set out in articles L 216-2, L 216-3 and L241-4 of the Consumer Protection Code.
The amounts paid by the Buyer will be returned no later than within fourteen days from the cancellation of the contract, without any compensation or withholding.
Deliveries are made by an independent transporter, to the address specified by the Buyer at the time of order, and which is easily accessible to the transporter.
When the Buyer is responsible for designating a transporter of his choice, the delivery is considered as complete at the moment the Seller hands over the Products ordered to the transporter who accepts them without reserve. The Buyer thus recognizes that it is the transporter's responsibility to ensure delivery and that he has no means of recourse against the Seller if delivery of the transported merchandise is not made.
In the case of a specific request on the part of the Buyer regarding conditions of packaging or transport of ordered Products, duly accepted in writing by the Seller, the related costs will be charged on a specific, supplementary invoice, upon estimate accepted in advance, in writing, by the Buyer.
It is the Buyer's responsibility to verify the condition of packaging and the conformity of the delivered Product and to report, where appropriate, any reserves on the transporter's delivery slip.
The Buyer shall, at his expense, return any disputed goods by registered mail with proof of delivery. Following appraisal, the Seller reserves the right to refund or exchange said merchandise.
The transfer of relevant risks of loss and deterioration will only take place at the moment the Buyer takes physical possession of the Products. Therefore, Products are shipped at the Seller's risk except when the Buyer chooses the carrier. In this case, the risks are transferred at the time the goods are handed over to the carrier.
In the eventuality that the product is unavailable after the order has been placed, the Buyer will be informed by email of the cancellation of his order.
In accordance with articles L.216-2 and L.216-3 of the Consumer Protection Code, in the case of non-availability of a product, the Buyer can be refunded the price of the ordered Product within 14 days of his request.
For Products sold on the Internet site, non-professional Buyers have the right to withdraw and to return Product(s) within 14 clear days following the delivery date, in accordance with the provisions of article L.221-18 of the Consumer Protection Code.
The Buyer can exercise the right of withdrawal either by sending a non-ambiguous registered letter with proof of reception to the following address: SEMINOLES, 101, Rue de Sèvres, 75006 PARIS.
According to the terms of article L.221-23 of the Consumer Protection Code, the Buyer must return the Product at the latest within fourteen days following the communication of his decision to retract.
The costs for returning Products are the Buyer's responsibility.
Shipping costs for returned Products are payable by the Buyer.
Return of the Product will result in a refund equal to the total amount paid by the Buyer, that is, the purchase price of the Product(s) and the shipping costs.
In accordance with article L.221-24 of the Consumer Protection Code, the exchange (subject to availability) or refund shall be carried out within a delay of fourteen (14) days from the date on which SEMINOLES is informed about the Buyer's decision to withdraw. SEMINOLES may postpone the refund until it has recovered the merchandise, or until the Buyer has proved that he returned it, whichever is first.
Products must be returned in their complete and original state (packaging, accessories, instructions...) allowing them to be re-sold as new, accompanied by the original purchase invoice, by registered mail and with proof of receipt.
Damaged, dirty, or incomplete products cannot be returned.
Products sold by SEMINOLES benefit from:
Article L217-4 of the Consumer Protection Code
The Seller delivers a product in accordance with the contract and is responsible for any lack of conformity at the time of delivery.
He is also responsible for any lack of conformity resulting from packaging, set-up or installation instructions when these are defined as his responsibility by the contract or are realized under his responsibility.
Article L217-5 of the Consumer Protection Code
The item conforms to the contract
1° If it is proper to the habitual usage expected of a similar item, or, should this not be the case :
- if it corresponds to the description given by the seller and possesses the qualities which the latter has put forward to the buyer in the form of a sample or model ;
if it presents the qualities which a buyer can legitimately expect given the public statements of the seller, or producer, or his represetative, particularly through advertisement or labelling ;
2° or if it presents characteristics defined by common agreement by the parties or is in keeping with any special usage required by the buyer, which has been made known to the seller and which he has accepted.
Article L217-7 of the Consumer Protection Code
Defects in conformity which appear within a period of twenty four months after delivery are presumed to exist at the time of delivery, except where there is proof to the contrary.
For items sold second-hand, this time frame is set at six months.
The seller can counter this presumption if it is not compatible with the nature of the item or the specified defect in conformity.
Article L217-12 of the Consumer Protection Code
Any action resulting from a defect in conformity is prescribed for two years from the delivery of the item.
Warranty against hidden defects
Article 1641 of the French Civil Code
The seller is bound by the guarantee against hidden defects in the item sold which make it unable to be used for the destined purpose or which diminish this use so much that the buyer would not have purchased it, or would have paid a lower price, if they had known.
Article 1648 paragraph 1 of the Civil Code
Any action resulting from redhibitory vices must be brought by the purchaser within two years from the discovery of the defect.
Under the warranty against defects in sold items, SEMINOLES, according to the Buyer's choice and after evaluation of the defect, commits to:
If the product ordered by the Buyer presents some defect of conformity at the time of delivery, or a hidden defect, SEMINOLES, insofar as is possible, commits to:
- replace the product with an identical product depending on availability, or
- exchange the product for a product of equivalent price or quality depending on availability, or
- repair the product, or
- reimburse the price of the product within 30 days following the Buyer's written request if replacement with an identical or equivalent product, or repair, proves impossible.
Shipping costs will be reimbursed on the basis of the amount paid and the costs of return will be reimbursed upon presentation of receipts.
No responsibility will be assumed by SEMINOLES in the event of the following issues :
The Seller's warranty is, for any case, limited to the replacement or reimbursement of Products which are noncompliant or present defects.
SEMINOLES is not responsible for scratches appearing on glass surfaces in the course of normal usage of such Products.
SEMINOLES S.A.S. cannot be held responsible for any usage of Products other than that for which they are intended.
The company SEMINOLES S.A.S. offers an online reading test which is not intended as a substitute for a personal visit to a specialist. It is offered to Buyers for information purposes and does not engage any responsibility on the part of the SEMINOLES company for inappropriate usage by the Buyer.
The Internet site cannot be held responsible for any material losses incurred due to use of the site. Moreover, users of the site agree to access the site using modern hardware that contains no viruses and uses an up-to-date, latest generation browser.
SEMINOLES cannot be held responsible for direct or indirect damage to user's hardware while accessing the www.readloop.fr site.
SEMINOLES also cannot be held responsible for indirect damages (such as, for example, a loss of business or possibility) following the use of the www.readloop.fr site.
Interactive spaces (the possibility to ask questions in the contact area) are available to users. SEMINOLES S.A.S. reserves the right to remove, without prior formal notice, any content left in this area which contravenes applicable legislation in France, particularly provisions relating to data protection. If necessary, SEMINOLES also reserves the possibility to hold users civilly or criminally liable, particularly in the case of racist, abusive, defamatory or pornographic messages, whatever the medium used (text, pictures...).
SEMINOLES reserves the right to adapt or modify at any time these general conditions of sale.
The applicable version of the general conditions of sale is that displayed on the www.readloop .fr site at the moment the order is placed.
During usage of the www.readloop.fr site, personal data may be collected: the URL of links the user clicked to access the site www.readloop.fr, the user's Internet service provider, the user's internet protocol (IP) address.
SEMINOLES will respect the confidentiality of personal information communicated by Buyers on the Internet site and will process it in accordance with the Data Protection and Liberties Act of 6 January 1978.
It should be noted that the personal information requested from the Buyer is necessary for processing the order and the creation of receipts, for example.
This information may be communicated to eventual partners of the Seller responsible for the execution, processing, administration and payment of orders.
The processing of information communicated through the www.readloop.fr site was subject to a declaration made to the CNIL, number 2056629 v 0.
In any event, SEMINOLES S.A.S. only collects personal information about the user for certain services proposed by the website www.readloop.fr. The user provides this information in full knowledge of the context, in particular when he himself enters the data. It is then specified to the site user www.readloop.fr if the information is obligatory or not.
In accordance with Articles 38 and following of law 78-17 of 6 January 1978 on computers, files and freedoms, every user has a right to access, correct and delete his own personal data by written and signed request, accompanied by a copy of his identity document with signature of the holder, specifying the address to which the reply should be sent.
No personal information concerning users of the www.readloop.fr site is published without the user's knowledge, exchanged, transferred, conceded, or sold on any medium to third parties. Only the case of a buy-out of SEMINOLES and its rights would allow for the transmission of this information to the eventual buyer, who in turn would be under the same obligations for the conservation and modification of data in relation to users of the www.readloop.fr site.
The databases are protected under the provisions of the law of 1 July 1998 incorporating directive 96/9 of 11 March 1996 relating to the legal protection of databases.
SEMINOLES is the owner of the intellectual property rights or retains usage rights for all accessible elements on the website, most notably the texts, images, graphics, logos, icons, sounds, software.
Any reproduction, representation, modification, publication, adaptation of all or any part of the elements of the website, by whatever means or process, is prohibited, without the prior written consent of: SEMINOLES.
Any unauthorized use of the site or any of the elements it contains will be considered an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
By express agreement between the parties, these general conditions of sale are governed by and subject to French Law.
The French version shall prevail.
In the event of a dispute, the Buyer will first contact SEMINOLES to attempt an amicable settlement.
According to the provisions of the Consumer Protection Code concerning the amicable resolution of disputes, any disagreement which may arise between the Buyer and SEMINOLES will be, prior to any legal proceeding, subject to mediation by a mediator suggested by the Association des Médiateurs Européens AME - Maison du Barreau, 11 Place Dauphine, 75001 Paris - charged with handling the dispute at the request of whichever party takes the initiative.
The mediation will be carried out by the mediator chosen by the parties in observance of the AME code of ethics and practice.
The mediation will take place in Paris.
The Buyer may also submit any complaints to the European Commission's Online Dispute Resolution platform at the following address: http://ec.europa.eu/consumers/odr/. The Commission shall transfer the Buyer's complaint to the competent national ombudsmen
Otherwise, the French courts will be competent.
If one or more provisions of these general conditions of sale are deemed to be invalid or declared unenforceable under a law, a regulation, or as a result of a final decision of a competent court, the other terms and conditions shall continue in full force and effect.
The fact that one of the parties does not claim a breach by the other party of any of the obligations applicable in the existing general conditions of sale, this would not be interpreted in the future as a renunciation of the obligation in question.
The act, by an individual or entity of placing an order on the SEMINOLES site implies complete adhesion and acceptance of the present general conditions of sale which are expressly recognized by the Buyer, who notably renounces claims related to any contradictory document non-binding to SEMINOLES.